Flight compensation HS:
Orebro — Borlange

Get your HS flight compensation for the route Orebro - Borlange

From Orebro airport, your departure with HS to Borlange didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 136 km, EC Regulation 261/2004 requires HS to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight HS Orebro - Borlange is eligible?

For an HS flight from Orebro to Borlange, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Orebro without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for HS to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Borlange.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Orebro airport.
• Airline responsibility: The problem must be attributable to HS (technical problem, sick crew, scheduling...).

The impact of a strike on your HS compensation

Not all strikes exempt the company from its obligations. If the delay of your Orebro - Borlange trip is due to an internal strike within HS, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Orebro or European air traffic control is an external cause over which HS has no control.

What are your rights at Orebro airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Orebro airport, HS is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Orebro and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from HS?

The formal notice letter and the collection of evidence of delay at Borlange Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the HS website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from HS. An expert can reduce this time by half.

A collective action on the HS flight from Orebro can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.