Flight compensation Iberia Airlines:
Alicante — Moscow

Refund and compensation Iberia Airlines: route Alicante to Moscow

If your trip departing from Alicante International Airport and arriving at Domodedovo International Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

By taking off from Alicante International Airport, you are protected by the EU's legal framework. The distance of 3 425 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iberia Airlines is a non-EU airline, if the flight takes off from Alicante International Airport, the European regulation applies in full.

How to know if the flight Iberia Airlines Alicante - Moscow is eligible?

To determine if your trip between Alicante and Moscow entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 3 425 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Alicante airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

Don't be fooled by Iberia Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Alicante, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Alicante airport in case of prolonged wait?

Don't buy your food without first asking Iberia Airlines for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Alicante remains valid. The hotel is due if Iberia Airlines offsets your flight by one night.

Steps: how to get your 400 € from Iberia Airlines?

It is strongly recommended to keep your Iberia Airlines boarding pass and any communication relating to the delay suffered at Alicante International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Iberia Airlines. An expert can reduce this time by half.

A collective action on the Iberia Airlines flight from Alicante can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Alicante - Moscow line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.