Disrupted flight (EC 261/2004)

Flight compensation Iberia Airlines:
Bordeaux — Palma de Mallorca

Planned legal compensation: 250 €

Was your flight between Bordeaux (BOD) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Iberia Airlines

Check my flight Iberia Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Iberia Airlines flight compensation for the route Bordeaux - Palma de Mallorca

No one likes waiting for hours at the airport. If Iberia Airlines did not respect its scheduled times for your Bordeaux - Palma de Mallorca flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 652 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bordeaux (BOD)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 652 km (~0h49)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Iberia Airlines Bordeaux - Palma de Mallorca is eligible?

For an Iberia Airlines flight from Bordeaux to Palma de Mallorca, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Iberia Airlines sold more seats than planned and you stay on the tarmac at Bordeaux, the 250 € compensation is automatic.

What are the conditions for Iberia Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bordeaux airport.
  • Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bordeaux, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Iberia Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Iberia Airlines staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Bordeaux airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Iberia Airlines must ensure the well-being of its passengers stuck at Bordeaux.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Bordeaux, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Iberia Airlines?

The formal notice letter and the collection of evidence of delay at Palma De Mallorca Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Iberia Airlines.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Iberia Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Bordeaux - Palma de Mallorca section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Iberia Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Iberia Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Bordeaux - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Iberia Airlines flight from Bordeaux to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between BOD and PMI being 652 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Iberia Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant