Flight compensation Iberia Airlines:
Boston — Madrid

Legal right to compensation: Iberia Airlines flight between Boston and Madrid

The BOS - MAD route operated by Iberia Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 5 474 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Iberia Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Iberia Airlines Boston - Madrid is eligible?

To determine if your trip between Boston and Madrid entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 5 474 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Boston airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Iberia Airlines staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Boston - Madrid flight.

What are your rights at Boston airport in case of prolonged wait?

Don't buy your food without first asking Iberia Airlines for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to General Edward Lawrence Logan International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Iberia Airlines?

Starting a procedure against Iberia Airlines for a flight from Boston to Madrid can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Iberia Airlines to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Iberia Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Iberia Airlines is often more striking.