Flight compensation Iberia Airlines:
Lima — Madrid

How to be compensated by Iberia Airlines on the Lima (LIM) - Madrid (MAD) line

No one likes waiting for hours at the airport. If Iberia Airlines did not respect its scheduled times for your Lima - Madrid flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 9 526 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Iberia Airlines Lima - Madrid is eligible?

For an Iberia Airlines flight from Lima to Madrid, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

Keeping your travel documents for the Iberia Airlines LIM-MAD flight is crucial to prove that you were present at boarding at Lima.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lima airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Lima - Madrid trip is due to an internal strike within Iberia Airlines, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Lima, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Lima airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Lima, Iberia Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Lima, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Iberia Airlines?

The formal notice letter and the collection of evidence of delay at Madrid Barajas International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Iberia Airlines.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Lima to Madrid Barajas International Airport can drag on if you don't follow up.

A collective action on the Iberia Airlines flight from Lima can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Iberia Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.