Flight compensation Iberia Airlines:
Madrid — Accra

Claim and compensation for flight Iberia Airlines Madrid - Accra

If your trip departing from Madrid Barajas International Airport and arriving at Kotoka International Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 892 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Iberia Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Iberia Airlines Madrid - Accra is eligible?

Check your actual arrival time at Accra. If Iberia Airlines made you wait more than three hours on the tarmac at Kotoka International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Madrid, the regulation applies in the same way.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Accra.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

Don't be fooled by Iberia Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Iberia Airlines is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Madrid airport in case of prolonged wait?

If Madrid Barajas International Airport airport becomes your temporary residence because of Iberia Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Madrid shouldn't cost you a penny more than originally planned for your MAD-ACC trip.

Steps: how to get your 600 € from Iberia Airlines?

For your Madrid - Accra trip, every minute counts. Note the reasons given by Iberia Airlines staff at the Madrid Barajas International Airport counter during the incident.

By entrusting your case regarding flight MAD-ACC to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Madrid to Kotoka International Airport can drag on if you don't follow up.

A collective action on the Iberia Airlines flight from Madrid can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Iberia Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.