Flight compensation Iberia Airlines:
Madrid — Moscow

Refund and compensation Iberia Airlines: route Madrid to Moscow

If your trip departing from Madrid Barajas International Airport and arriving at Domodedovo International Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 437 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iberia Airlines is a non-EU airline, if the flight takes off from Madrid Barajas International Airport, the European regulation applies in full.

How to know if the flight Iberia Airlines Madrid - Moscow is eligible?

To determine if your trip between Madrid and Moscow entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Madrid, the regulation applies in the same way.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

A work stoppage of Iberia Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Madrid Barajas International Airport or European air traffic control is an external cause over which Iberia Airlines has no control.

What are your rights at Madrid airport in case of prolonged wait?

If Madrid Barajas International Airport airport becomes your temporary residence because of Iberia Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Madrid shouldn't cost you a penny more than originally planned for your MAD-DME trip.

Steps: how to get your 400 € from Iberia Airlines?

Starting a procedure against Iberia Airlines for a flight from Madrid to Moscow can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight MAD-DME to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Iberia Airlines. An expert can reduce this time by half.

A collective action on the Iberia Airlines flight from Madrid can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.