Flight compensation Iberia Airlines:
Madrid — Quito

Legal right to compensation: Iberia Airlines flight between Madrid and Quito

If your trip departing from Madrid Barajas International Airport and arriving at Mariscal Sucre International Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

By taking off from Madrid Barajas International Airport, you are protected by the EU's legal framework. The distance of 8 737 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Iberia Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Iberia Airlines Madrid - Quito is eligible?

Don't confuse ticket refund and legal compensation! Even if Iberia Airlines offers you a voucher for your Madrid - Quito flight, you can still claim the 600 euros cash provided by law.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Quito.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

Don't be fooled by Iberia Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Madrid, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Madrid airport in case of prolonged wait?

During these long hours of waiting in the Madrid Barajas International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Madrid Barajas International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Iberia Airlines?

For your Madrid - Quito trip, every minute counts. Note the reasons given by Iberia Airlines staff at the Madrid Barajas International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Iberia Airlines. An expert can reduce this time by half.

A collective action on the Iberia Airlines flight from Madrid can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Madrid - Quito line.

Experts in aviation law have a colossal history of Iberia Airlines convictions, which is a decisive advantage.