Flight compensation Iberia Airlines:
Malaga — Gran Canaria

Claim and compensation for flight Iberia Airlines Malaga - Gran Canaria

If your trip departing from Malaga and arriving at Gran Canaria Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

Given the route between Malaga and Gran Canaria (1 410 km), the European scale provides automatic financial protection in case of failure by Iberia Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iberia Airlines is a non-EU airline, if the flight takes off from Malaga, the European regulation applies in full.

How to know if the flight Iberia Airlines Malaga - Gran Canaria is eligible?

Don't confuse ticket refund and legal compensation! Even if Iberia Airlines offers you a voucher for your Malaga - Gran Canaria flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 1 410 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Malaga airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

A work stoppage of Iberia Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Iberia Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Malaga airport in case of prolonged wait?

During these long hours of waiting in the Malaga terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Malaga shouldn't cost you a penny more than originally planned for your AGP-LPA trip.

Steps: how to get your 250 € from Iberia Airlines?

Starting a procedure against Iberia Airlines for a flight from Malaga to Gran Canaria can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight AGP-LPA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Iberia Airlines. An expert can reduce this time by half.

A collective action on the Iberia Airlines flight from Malaga can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Malaga - Gran Canaria line.

In the last instance, it is the summons to court that often unlocks the payment. The company Iberia Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.