Flight compensation Iberia Airlines:
Nouakschott — Gran Canaria

Legal right to compensation: Iberia Airlines flight between Nouakschott and Gran Canaria

If your trip departing from Nouakchott International Airport and arriving at Gran Canaria Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 072 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iberia Airlines is a non-EU airline, if the flight takes off from Nouakchott International Airport, the European regulation applies in full.

How to know if the flight Iberia Airlines Nouakschott - Gran Canaria is eligible?

To determine if your trip between Nouakschott and Gran Canaria entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 1 072 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nouakschott airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

A work stoppage of Iberia Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Iberia Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Nouakschott airport in case of prolonged wait?

During these long hours of waiting in the Nouakchott International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Nouakschott shouldn't cost you a penny more than originally planned for your NKC-LPA trip.

Steps: how to get your 250 € from Iberia Airlines?

It is strongly recommended to keep your Iberia Airlines boarding pass and any communication relating to the delay suffered at Nouakchott International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Nouakschott to Gran Canaria Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Iberia Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Iberia Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Iberia Airlines convictions, which is a decisive advantage.