Disrupted flight (EC 261/2004)

Flight compensation Iberia Airlines:
Paris — Bilbao

Planned legal compensation: 250 €

Was your flight between Paris-Orly Airport (ORY) and Bilbao Airport (BIO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Iberia Airlines flight compensation for the route Paris - Bilbao

No one likes waiting for hours at the airport. If Iberia Airlines did not respect its scheduled times for your Paris - Bilbao flight, the law is on your side.

Fortunately, for this specific route with a distance of 728 km, EC Regulation 261/2004 requires Iberia Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Bilbao Airport (BIO)
  • Flight distance: 728 km (~0h55)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Iberia Airlines Paris - Bilbao is eligible?

The compensation for flight ORY-BIO is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Paris-Orly Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Iberia Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Iberia Airlines compensation

Don't be fooled by Iberia Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Paris, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Paris airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Paris-Orly Airport, Iberia Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Paris-Orly Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Iberia Airlines?

The formal notice letter and the collection of evidence of delay at Bilbao Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Iberia Airlines.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Paris to Bilbao Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Bilbao line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Paris - Bilbao

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Iberia Airlines flight from Paris to Bilbao?

According to European Regulation EC 261/2004, the distance between ORY and BIO being 728 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Iberia Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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