Disrupted flight (EC 261/2004)

Flight compensation Iberia Airlines:
Paris — Lisbon

Planned legal compensation: 250 €

Was your flight between Paris-Orly Airport (ORY) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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File your refund for Iberia Airlines Paris → Lisbon

A cancellation on Iberia Airlines Paris → Lisbon qualifies you for up to 250€. Check how to claim.

Leaving Paris-Orly Airport, you are covered by European legislation. The distance of 1 438 km sets the tier of your legal indemnity. The first tier (≤1500 km) applies.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 438 km (~1h48)
  • Applicable compensation: 250 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Iberia Airlines.

How to know if the flight Iberia Airlines Paris - Lisbon is eligible?

Your entitlement depends on verifiable facts. Air traffic logs will confirm the exact time of door opening at Lisbon Portela Airport.

Even if Iberia Airlines reroutes you, the 250€ compensation still applies if the arrival at Lisbon exceeds 3 hours.

What are the conditions for Iberia Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Iberia Airlines compensation

Watch out for the classic trap: Iberia Airlines may mention a "strike" without specifying whether it was an internal or external strike. This detail is decisive for your {case|right to 250€}.

The crucial point is always: who is on strike? If {the answer is yes|it's Iberia Airlines's employees}, {you're entitled to 250€|compensation is owed}. Otherwise, assistance alone is still required.

What are your rights at Paris airport in case of prolonged wait?

What few know: the assistance obligation remains valid even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Iberia Airlines is excused from compensation, assistance remains mandatory.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Paris-Orly Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from Iberia Airlines?

Initiating a claim against Iberia Airlines for a flight from Paris to Lisbon can be complex if you act without help. The airline's team frequently will invoke extraordinary circumstances to dodge liability.

By entrusting your ORY-LIS case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 250 € compensation?

On the ORY→LIS line, delays can differ depending on the responsiveness of Iberia Airlines's legal department.

Current tools compress the recovery cycle to 4 to 8 weeks for the vast majority of cases {like yours|such as Iberia Airlines Paris-Lisbon}.

What to do faced with silence or refusal from the airline?

The template response from Iberia Airlines citing "extraordinary circumstances" for your Paris-Lisbon flight is a well-known tactic. Eurocontrol archives are accessible and can confirm or refute every claim.

The threat of court action often suffices to {make Iberia Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.

Help & Information

Frequently Asked Questions: Flight Paris - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Iberia Airlines flight from Paris to Lisbon?

According to European Regulation EC 261/2004, the distance between ORY and LIS being 1 438 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Iberia Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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