Flight compensation Iberia Airlines:
Santiago — Bilbao

Legal right to compensation: Iberia Airlines flight between Santiago and Bilbao

If your trip departing from Santiago de Compostela Airport and arriving at Bilbao Airport operated by Iberia Airlines was disrupted, you are not alone against the airline.

By taking off from Santiago de Compostela Airport, you are protected by the EU's legal framework. The distance of 449 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Iberia Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Iberia Airlines Santiago - Bilbao is eligible?

Don't confuse ticket refund and legal compensation! Even if Iberia Airlines offers you a voucher for your Santiago - Bilbao flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 449 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Santiago airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Santiago - Bilbao trip is due to an internal strike within Iberia Airlines, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Santiago, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Santiago airport in case of prolonged wait?

If Santiago de Compostela Airport airport becomes your temporary residence because of Iberia Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Santiago shouldn't cost you a penny more than originally planned for your SCQ-BIO trip.

Steps: how to get your 250 € from Iberia Airlines?

Starting a procedure against Iberia Airlines for a flight from Santiago to Bilbao can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Santiago to Bilbao Airport can drag on if you don't follow up.

A collective action on the Iberia Airlines flight from Santiago can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Iberia Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Iberia Airlines convictions, which is a decisive advantage.