Flight compensation Iberia Airlines:
Valencia — Aviles

Legal right to compensation: Iberia Airlines flight between Valencia and Aviles

The VLC - OVD route operated by Iberia Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Valencia Airport, you are protected by the EU's legal framework. The distance of 647 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iberia Airlines is a non-EU airline, if the flight takes off from Valencia Airport, the European regulation applies in full.

How to know if the flight Iberia Airlines Valencia - Aviles is eligible?

Don't confuse ticket refund and legal compensation! Even if Iberia Airlines offers you a voucher for your Valencia - Aviles flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 647 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Iberia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Aviles.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Valencia airport.
• Airline responsibility: The problem must be attributable to Iberia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Iberia Airlines compensation

A work stoppage of Iberia Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Valencia, assistance (meals/hotel) remains mandatory for Iberia Airlines.

What are your rights at Valencia airport in case of prolonged wait?

Don't buy your food without first asking Iberia Airlines for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Valencia Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Iberia Airlines?

It is strongly recommended to keep your Iberia Airlines boarding pass and any communication relating to the delay suffered at Valencia Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Valencia to Asturias Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Iberia Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Iberia Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Iberia Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.