Disrupted flight (EC 261/2004)

Flight compensation Icelandair:
Copenhagen — Keflavik

Planned legal compensation: 400 €

Was your flight between Copenhagen Kastrup Airport (CPH) and Keflavik International Airport (KEF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Icelandair flight compensation for the route Copenhagen - Keflavik

Have you experienced a major inconvenience during your trip between Copenhagen and Keflavik with Icelandair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 2 144 km, EC Regulation 261/2004 requires Icelandair to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Copenhagen Kastrup Airport (CPH)
  • Arrival airport: Keflavik International Airport (KEF)
  • Flight distance: 2 144 km (~2h41)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Icelandair Copenhagen - Keflavik is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Keflavik International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Icelandair owes you 400 €.

The compensation also covers boarding denials (overbooking). If Icelandair sold more seats than planned and you stay on the tarmac at Copenhagen Kastrup Airport, the 400 € compensation is automatic.

What are the conditions for Icelandair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Keflavik.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Copenhagen airport.
  • Airline responsibility: The problem must be attributable to Icelandair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Copenhagen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Icelandair compensation

Don't be fooled by Icelandair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Copenhagen Kastrup Airport or European air traffic control is an external cause over which Icelandair has no control.

What are your rights at Copenhagen airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Copenhagen Kastrup Airport, Icelandair must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Copenhagen Kastrup Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Icelandair?

The amicable route with Icelandair to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Icelandair flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Copenhagen to Keflavik International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Icelandair on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Icelandair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Copenhagen - Keflavik

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Icelandair flight from Copenhagen to Keflavik?

According to European Regulation EC 261/2004, the distance between CPH and KEF being 2 144 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Icelandair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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