Disrupted flight (EC 261/2004)

Flight compensation Icelandair:
Munich — Keflavik

Planned legal compensation: 400 €

Was your flight between Munich International Airport (MUC) and Keflavik International Airport (KEF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Icelandair: route Munich to Keflavik

Your claim for compensation for the Icelandair flight from Munich to Keflavik deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 692 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Munich International Airport (MUC)
  • Arrival airport: Keflavik International Airport (KEF)
  • Flight distance: 2 692 km (~3h22)
  • Applicable compensation: 400 €

Did you know? Even if Icelandair is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight Icelandair Munich - Keflavik is eligible?

Check your actual arrival time at Keflavik. If Icelandair made you wait more than three hours on the tarmac at Keflavik International Airport, your claim is legitimate.

Also note that the distance of 2 692 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Icelandair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Keflavik.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Munich airport.
  • Airline responsibility: The problem must be attributable to Icelandair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Munich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Icelandair compensation

A work stoppage of Icelandair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Munich, assistance (meals/hotel) remains mandatory for Icelandair.

What are your rights at Munich airport in case of prolonged wait?

Don't buy your food without first asking Icelandair for coupons. If you do, keep your receipts carefully.

Your forced stay at Munich shouldn't cost you a penny more than originally planned for your MUC-KEF trip.

Steps: how to get your 400 € from Icelandair?

It is strongly recommended to keep your Icelandair boarding pass and any communication relating to the delay suffered at Munich International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight MUC-KEF to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Munich to Keflavik International Airport can drag on if you don't follow up.

A collective action on the Icelandair flight from Munich can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Munich - Keflavik line.

Experts in aviation law have a colossal history of Icelandair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Munich - Keflavik

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Icelandair flight from Munich to Keflavik?

According to European Regulation EC 261/2004, the distance between MUC and KEF being 2 692 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Icelandair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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