Flight compensation Intersky:
Berlin — Friedrichshafen

How to be compensated by Intersky on the Berlin (TXL) - Friedrichshafen (FDH) line

Have you experienced a major inconvenience during your trip between Berlin and Friedrichshafen with Intersky? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 606 km of flight, the company Intersky is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Intersky Berlin - Friedrichshafen is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Friedrichshafen Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Intersky owes you 250 €.

The compensation also covers boarding denials (overbooking). If Intersky sold more seats than planned and you stay on the tarmac at Berlin-Tegel International Airport, the 250 € compensation is automatic.

What are the conditions for Intersky to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Friedrichshafen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Intersky (technical problem, sick crew, scheduling...).

The impact of a strike on your Intersky compensation

Not all strikes exempt the company from its obligations. If the delay of your Berlin - Friedrichshafen trip is due to an internal strike within Intersky, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Berlin, assistance (meals/hotel) remains mandatory for Intersky.

What are your rights at Berlin airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Berlin-Tegel International Airport, Intersky must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Berlin-Tegel International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Intersky?

The amicable route with Intersky to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the Intersky website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Intersky. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Berlin - Friedrichshafen line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.