Flight compensation Intersky:
Friedrichshafen — Hamburg
Was your flight between Friedrichshafen Airport (FDH) and Hamburg Airport (HAM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Intersky on the Friedrichshafen (FDH) - Hamburg (HAM) line
No one likes waiting for hours at the airport. If Intersky did not respect its scheduled times for your Friedrichshafen - Hamburg flight, the law is on your side.
Fortunately, for this specific route with a distance of 663 km, EC Regulation 261/2004 requires Intersky to pay you financial compensation.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Friedrichshafen Airport (FDH)
- Arrival airport: Hamburg Airport (HAM)
- Flight distance: 663 km (~0h50)
- Applicable compensation: 250 €
This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.
How to know if the flight Intersky Friedrichshafen - Hamburg is eligible?
The compensation for flight FDH-HAM is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the Intersky FDH-HAM flight is crucial to prove that you were present at boarding at Friedrichshafen.
What are the conditions for Intersky to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Hamburg.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Friedrichshafen airport.
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Airline responsibility: The problem must be attributable to Intersky (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Friedrichshafen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Intersky compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Intersky staff (pilots, flight attendants) and an external strike.
On the other hand, if it is the air traffic controllers, the baggage handlers at Friedrichshafen Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at Friedrichshafen airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Friedrichshafen Airport, Intersky must provide you with free meals and refreshments in reasonable quantity given the delay.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Friedrichshafen Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Intersky?
The formal notice letter and the collection of evidence of delay at Hamburg Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Intersky.
How long does it take to get the 250 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Intersky to validate a complex file often varies between four and twelve weeks.
If your file is particularly solid regarding the incident occurred on the Friedrichshafen - Hamburg section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The first refusal from Intersky should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Friedrichshafen Airport airport to prove their faults.
Frequently Asked Questions: Flight Friedrichshafen - Hamburg
Everything you need to know about your request under European Union law.