Flight compensation Intersky:
Zurich — Dresden

Claim and compensation for flight Intersky Zurich - Dresden

If your trip departing from Zurich and arriving at Dresden Airport operated by Intersky was disrupted, you are not alone against the airline.

By taking off from Zurich, you are protected by the EU's legal framework. The distance of 556 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Intersky, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Intersky Zurich - Dresden is eligible?

Check your actual arrival time at Dresden. If Intersky made you wait more than three hours on the tarmac at Dresden Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Intersky to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Dresden.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Zurich airport.
• Airline responsibility: The problem must be attributable to Intersky (technical problem, sick crew, scheduling...).

The impact of a strike on your Intersky compensation

Not all strikes exempt the company from its obligations. If the delay of your Zurich - Dresden trip is due to an internal strike within Intersky, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Intersky is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Zurich airport in case of prolonged wait?

During these long hours of waiting in the Zurich terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Zurich remains valid. The hotel is due if Intersky offsets your flight by one night.

Steps: how to get your 250 € from Intersky?

For your Zurich - Dresden trip, every minute counts. Note the reasons given by Intersky staff at the Zurich counter during the incident.

By entrusting your case regarding flight ZRH-DRS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Zurich to Dresden Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Intersky on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Zurich - Dresden line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.