Disrupted flight (EC 261/2004)

Flight compensation Iran Air:
Milano — Tehran

Planned legal compensation: 600 €

Was your flight between Malpensa International Airport (MXP) and Imam Khomeini International Airport (IKA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Iran Air on the Milano (MXP) - Tehran (IKA) line

No one likes waiting for hours at the airport. If Iran Air did not respect its scheduled times for your Milano - Tehran flight, the law is on your side.

Fortunately, for this specific route with a distance of 3 713 km, EC Regulation 261/2004 requires Iran Air to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Malpensa International Airport (MXP)
  • Arrival airport: Imam Khomeini International Airport (IKA)
  • Flight distance: 3 713 km (~4h38)
  • Applicable compensation: 600 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Iran Air Milano - Tehran is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Imam Khomeini International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Iran Air owes you 600 €.

An unexpected cancellation or a diverted flight from Malpensa International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for Iran Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tehran.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Milano airport.
  • Airline responsibility: The problem must be attributable to Iran Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Milano, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Iran Air compensation

A work stoppage of Iran Air crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Malpensa International Airport or European air traffic control is an external cause over which Iran Air has no control.

What are your rights at Milano airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Iran Air must ensure the well-being of its passengers stuck at Milano.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Malpensa International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Iran Air?

The formal notice letter and the collection of evidence of delay at Imam Khomeini International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Iran Air website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Milano to Imam Khomeini International Airport can drag on if you don't follow up.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Iran Air's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Milano - Tehran

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Iran Air flight from Milano to Tehran?

According to European Regulation EC 261/2004, the distance between MXP and IKA being 3 713 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Iran Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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