Flight compensation Iran Air:
Stockholm — Tehran

Claim and compensation for flight Iran Air Stockholm - Tehran

The ARN - IKA route operated by Iran Air experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Stockholm-Arlanda Airport, you are protected by the EU's legal framework. The distance of 3 600 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Iran Air is a non-EU airline, if the flight takes off from Stockholm-Arlanda Airport, the European regulation applies in full.

How to know if the flight Iran Air Stockholm - Tehran is eligible?

To determine if your trip between Stockholm and Tehran entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stockholm, the regulation applies in the same way.

What are the conditions for Iran Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tehran.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Iran Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Iran Air compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Iran Air staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Stockholm-Arlanda Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Stockholm airport in case of prolonged wait?

If Stockholm-Arlanda Airport airport becomes your temporary residence because of Iran Air, know that your essential needs must be covered by the carrier.

Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your ARN-IKA trip.

Steps: how to get your 600 € from Iran Air?

For your Stockholm - Tehran trip, every minute counts. Note the reasons given by Iran Air staff at the Stockholm-Arlanda Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Iran Air to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Stockholm - Tehran section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Iran Air should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with Iran Air without the opinion of a professional who knows the real value of your prejudice at Stockholm.