Disrupted flight (EC 261/2004)

Flight compensation Jet2.com:
Gran Canaria — East Midlands

Planned legal compensation: 400 €

Was your flight between Gran Canaria Airport (LPA) and East Midlands Airport (EMA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Jet2.com

Check my flight Jet2.com

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Your entitlement: Jet2.com flight from Gran Canaria to East Midlands

If your flight from Gran Canaria Airport to East Midlands Airport flown by Jet2.com was impacted, legal remedies exist when dealing with the airline.

Given the distance between Gran Canaria and East Midlands (3 001 km), CE 261 mandates a statutory payout in case of fault by Jet2.com. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gran Canaria Airport (LPA)
  • Arrival airport: East Midlands Airport (EMA)
  • Flight distance: 3 001 km (~3h45)
  • Applicable compensation: 400 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Jet2.com Gran Canaria - East Midlands is eligible?

Be sure to retain your flight records for the Jet2.com LPA→EMA flight. They constitute the essential proof of your check-in.

What many don't know: you have several years to submit your request against Jet2.com for the Gran Canaria-East Midlands flight. Don't think it's too late even after several months.

What are the conditions for Jet2.com to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at East Midlands.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gran Canaria airport.
  • Airline responsibility: The problem must be attributable to Jet2.com (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Jet2.com compensation

The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Jet2.com's employees (flight crew) and an external strike.

Don't take at face value Jet2.com's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 400€}.

What are your rights at Gran Canaria airport in case of prolonged wait?

Here is what Jet2.com owes you during a prolonged wait at Gran Canaria Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

The regulation is very clear: assistance is not an optional courtesy from Jet2.com. It is a legal obligation that can be sanctioned.

Steps: how to get your 400 € from Jet2.com?

The battle to recover 400€ from Jet2.com starts with sending a formal complaint. {Without a response within 6 weeks|If Jet2.com doesn't reply}, court action is the next step.

By entrusting your LPA-EMA case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Jet2.com's claims team can take several weeks, even months before you get a response.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

Jet2.com's use of complex legal jargon is often a tactic to push travellers to abandon their 400€. On medium-haul, airlines often refuse initially to filter claims.

The threat of court action often suffices to {make Jet2.com yield|unlock payment}. Airlines know that court fees would greatly surpass the 400€ owed.

Help & Information

Frequently Asked Questions: Flight Gran Canaria - East Midlands

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Jet2.com flight from Gran Canaria to East Midlands?

According to European Regulation EC 261/2004, the distance between LPA and EMA being 3 001 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Jet2.com?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant