Flight compensation Jet2.com:
Palma de Mallorca — Newcastle

Legal right to compensation: Jet2.com flight between Palma de Mallorca and Newcastle

Your claim for compensation for the Jet2.com flight from Palma de Mallorca to Newcastle deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 753 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Jet2.com is a non-EU airline, if the flight takes off from Palma De Mallorca Airport, the European regulation applies in full.

How to know if the flight Jet2.com Palma de Mallorca - Newcastle is eligible?

To determine if your trip between Palma de Mallorca and Newcastle entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Palma de Mallorca, the regulation applies in the same way.

What are the conditions for Jet2.com to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Newcastle.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to Jet2.com (technical problem, sick crew, scheduling...).

The impact of a strike on your Jet2.com compensation

Not all strikes exempt the company from its obligations. If the delay of your Palma de Mallorca - Newcastle trip is due to an internal strike within Jet2.com, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Jet2.com is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

If Palma De Mallorca Airport airport becomes your temporary residence because of Jet2.com, know that your essential needs must be covered by the carrier.

Your forced stay at Palma de Mallorca shouldn't cost you a penny more than originally planned for your PMI-NCL trip.

Steps: how to get your 400 € from Jet2.com?

It is strongly recommended to keep your Jet2.com boarding pass and any communication relating to the delay suffered at Palma De Mallorca Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight PMI-NCL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palma de Mallorca to Newcastle Airport can drag on if you don't follow up.

A collective action on the Jet2.com flight from Palma de Mallorca can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Jet2.com's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Jet2.com convictions, which is a decisive advantage.