Flight compensation KLM Royal Dutch Airlines:
Amsterdam — Barcelona

How to be compensated by KLM Royal Dutch Airlines on the Amsterdam (AMS) - Barcelona (BCN) line

No one likes waiting for hours at the airport. If KLM Royal Dutch Airlines did not respect its scheduled times for your Amsterdam - Barcelona flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 241 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight KLM Royal Dutch Airlines Amsterdam - Barcelona is eligible?

For an KLM Royal Dutch Airlines flight from Amsterdam to Barcelona, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If KLM Royal Dutch Airlines sold more seats than planned and you stay on the tarmac at Amsterdam Airport Schiphol, the 250 € compensation is automatic.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Barcelona.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

A work stoppage of KLM Royal Dutch Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Amsterdam Airport Schiphol or European air traffic control is an external cause over which KLM Royal Dutch Airlines has no control.

What are your rights at Amsterdam airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Amsterdam Airport Schiphol, KLM Royal Dutch Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Amsterdam Airport Schiphol and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from KLM Royal Dutch Airlines?

The amicable route with KLM Royal Dutch Airlines to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of KLM Royal Dutch Airlines.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from KLM Royal Dutch Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against KLM Royal Dutch Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Amsterdam - Barcelona line.

In the last instance, it is the summons to court that often unlocks the payment. The company KLM Royal Dutch Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.