Disrupted flight (EC 261/2004)

Flight compensation KLM Royal Dutch Airlines:
Amsterdam — Bordeaux

Planned legal compensation: 250 €

Was your flight between Amsterdam Airport Schiphol (AMS) and Bordeaux (BOD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation KLM Royal Dutch Airlines: route Amsterdam to Bordeaux

Your claim for compensation for the KLM Royal Dutch Airlines flight from Amsterdam to Bordeaux deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 924 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: Bordeaux (BOD)
  • Flight distance: 924 km (~1h09)
  • Applicable compensation: 250 €

Did you know? Even if KLM Royal Dutch Airlines is a non-EU airline, if the flight takes off from Amsterdam Airport Schiphol, the European regulation applies in full.

How to know if the flight KLM Royal Dutch Airlines Amsterdam - Bordeaux is eligible?

Check your actual arrival time at Bordeaux. If KLM Royal Dutch Airlines made you wait more than three hours on the tarmac at Bordeaux, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Amsterdam, the regulation applies in the same way.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bordeaux.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your KLM Royal Dutch Airlines compensation

If your KLM Royal Dutch Airlines flight from Amsterdam Airport Schiphol was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Amsterdam Airport Schiphol airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Amsterdam airport in case of prolonged wait?

During these long hours of waiting in the Amsterdam Airport Schiphol terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Amsterdam remains valid. The hotel is due if KLM Royal Dutch Airlines offsets your flight by one night.

Steps: how to get your 250 € from KLM Royal Dutch Airlines?

It is strongly recommended to keep your KLM Royal Dutch Airlines boarding pass and any communication relating to the delay suffered at Amsterdam Airport Schiphol airport. These documents will be vital for your case.

By entrusting your case regarding flight AMS-BOD to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with KLM Royal Dutch Airlines customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and KLM Royal Dutch Airlines systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from KLM Royal Dutch Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Amsterdam Airport Schiphol airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Amsterdam - Bordeaux

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled KLM Royal Dutch Airlines flight from Amsterdam to Bordeaux?

According to European Regulation EC 261/2004, the distance between AMS and BOD being 924 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from KLM Royal Dutch Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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