Disrupted flight (EC 261/2004)

Flight compensation KLM Royal Dutch Airlines:
Amsterdam — Clermont-Ferrand

Planned legal compensation: 250 €

Was your flight between Amsterdam Airport Schiphol (AMS) and Clermont-Ferrand Auvergne Airport (CFE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by KLM Royal Dutch Airlines on the Amsterdam (AMS) - Clermont-Ferrand (CFE) line

From Amsterdam Airport Schiphol airport, your departure with KLM Royal Dutch Airlines to Clermont-Ferrand didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 734 km, EC Regulation 261/2004 requires KLM Royal Dutch Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Amsterdam Airport Schiphol (AMS)
  • Arrival airport: Clermont-Ferrand Auvergne Airport (CFE)
  • Flight distance: 734 km (~0h55)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight KLM Royal Dutch Airlines Amsterdam - Clermont-Ferrand is eligible?

For an KLM Royal Dutch Airlines flight from Amsterdam to Clermont-Ferrand, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Amsterdam Airport Schiphol without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Clermont-Ferrand.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Amsterdam airport.
  • Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Amsterdam, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your KLM Royal Dutch Airlines compensation

A work stoppage of KLM Royal Dutch Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Amsterdam Airport Schiphol or European air traffic control is an external cause over which KLM Royal Dutch Airlines has no control.

What are your rights at Amsterdam airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Amsterdam Airport Schiphol airport, KLM Royal Dutch Airlines is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Amsterdam Airport Schiphol terminal is also included in the legal package due by KLM Royal Dutch Airlines.

Steps: how to get your 250 € from KLM Royal Dutch Airlines?

The formal notice letter and the collection of evidence of delay at Clermont-Ferrand Auvergne Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of KLM Royal Dutch Airlines.

How long does it take to get the 250 € compensation?

Airlines like KLM Royal Dutch Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the KLM Royal Dutch Airlines flight from Amsterdam can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Amsterdam - Clermont-Ferrand

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled KLM Royal Dutch Airlines flight from Amsterdam to Clermont-Ferrand?

According to European Regulation EC 261/2004, the distance between AMS and CFE being 734 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from KLM Royal Dutch Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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