Flight compensation KLM Royal Dutch Airlines:
Amsterdam — Shanghai

Claim and compensation for flight KLM Royal Dutch Airlines Amsterdam - Shanghai

The AMS - PVG route operated by KLM Royal Dutch Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 8 910 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from KLM Royal Dutch Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight KLM Royal Dutch Airlines Amsterdam - Shanghai is eligible?

To determine if your trip between Amsterdam and Shanghai entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Amsterdam, the regulation applies in the same way.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Shanghai.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

A work stoppage of KLM Royal Dutch Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

A strike by weather services at Amsterdam Airport Schiphol or European air traffic control is an external cause over which KLM Royal Dutch Airlines has no control.

What are your rights at Amsterdam airport in case of prolonged wait?

If Amsterdam Airport Schiphol airport becomes your temporary residence because of KLM Royal Dutch Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Amsterdam remains valid. The hotel is due if KLM Royal Dutch Airlines offsets your flight by one night.

Steps: how to get your 600 € from KLM Royal Dutch Airlines?

For your Amsterdam - Shanghai trip, every minute counts. Note the reasons given by KLM Royal Dutch Airlines staff at the Amsterdam Airport Schiphol counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from KLM Royal Dutch Airlines. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take KLM Royal Dutch Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company KLM Royal Dutch Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.