Flight compensation KLM Royal Dutch Airlines:
Atlanta — Rome

How to be compensated by KLM Royal Dutch Airlines on the Atlanta (ATL) - Rome (FCO) line

No one likes waiting for hours at the airport. If KLM Royal Dutch Airlines did not respect its scheduled times for your Atlanta - Rome flight, the law is on your side.

Directive 261/2004 is clear: for 8 085 km of flight, the company KLM Royal Dutch Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight KLM Royal Dutch Airlines Atlanta - Rome is eligible?

For an KLM Royal Dutch Airlines flight from Atlanta to Rome, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

An unexpected cancellation or a diverted flight from Hartsfield Jackson Atlanta International Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Atlanta airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

Don't be fooled by KLM Royal Dutch Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Atlanta, assistance (meals/hotel) remains mandatory for KLM Royal Dutch Airlines.

What are your rights at Atlanta airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Hartsfield Jackson Atlanta International Airport airport, KLM Royal Dutch Airlines is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Hartsfield Jackson Atlanta International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from KLM Royal Dutch Airlines?

The formal notice letter and the collection of evidence of delay at Leonardo Da Vinci (Fiumicino) International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of KLM Royal Dutch Airlines.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from KLM Royal Dutch Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against KLM Royal Dutch Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company KLM Royal Dutch Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.