Flight compensation KLM Royal Dutch Airlines:
Beijing — Amsterdam

Legal right to compensation: KLM Royal Dutch Airlines flight between Beijing and Amsterdam

The PEK - AMS route operated by KLM Royal Dutch Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Beijing and Amsterdam (7 827 km), the European scale provides automatic financial protection in case of failure by KLM Royal Dutch Airlines.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if KLM Royal Dutch Airlines is a non-EU airline, if the flight takes off from Beijing Capital International Airport, the European regulation applies in full.

How to know if the flight KLM Royal Dutch Airlines Beijing - Amsterdam is eligible?

Check your actual arrival time at Amsterdam. If KLM Royal Dutch Airlines made you wait more than three hours on the tarmac at Amsterdam Airport Schiphol, your claim is legitimate.

Also note that the distance of 7 827 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Beijing airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

Don't be fooled by KLM Royal Dutch Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, KLM Royal Dutch Airlines is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Beijing airport in case of prolonged wait?

Don't buy your food without first asking KLM Royal Dutch Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Beijing shouldn't cost you a penny more than originally planned for your PEK-AMS trip.

Steps: how to get your 600 € from KLM Royal Dutch Airlines?

For your Beijing - Amsterdam trip, every minute counts. Note the reasons given by KLM Royal Dutch Airlines staff at the Beijing Capital International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like KLM Royal Dutch Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the KLM Royal Dutch Airlines flight from Beijing can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.