Flight compensation KLM Royal Dutch Airlines:
Bergen — Amsterdam

Legal right to compensation: KLM Royal Dutch Airlines flight between Bergen and Amsterdam

If your trip departing from Bergen Airport, Flesland and arriving at Amsterdam Airport Schiphol operated by KLM Royal Dutch Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 888 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from KLM Royal Dutch Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight KLM Royal Dutch Airlines Bergen - Amsterdam is eligible?

Don't confuse ticket refund and legal compensation! Even if KLM Royal Dutch Airlines offers you a voucher for your Bergen - Amsterdam flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Bergen, the regulation applies in the same way.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergen airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

A work stoppage of KLM Royal Dutch Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, KLM Royal Dutch Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergen airport in case of prolonged wait?

If Bergen Airport, Flesland airport becomes your temporary residence because of KLM Royal Dutch Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Bergen remains valid. The hotel is due if KLM Royal Dutch Airlines offsets your flight by one night.

Steps: how to get your 250 € from KLM Royal Dutch Airlines?

For your Bergen - Amsterdam trip, every minute counts. Note the reasons given by KLM Royal Dutch Airlines staff at the Bergen Airport, Flesland counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from KLM Royal Dutch Airlines. An expert can reduce this time by half.

A collective action on the KLM Royal Dutch Airlines flight from Bergen can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bergen - Amsterdam line.

In the last instance, it is the summons to court that often unlocks the payment. The company KLM Royal Dutch Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.