Disrupted flight (EC 261/2004)

Flight compensation KLM Royal Dutch Airlines:
Buenos Aires — Paris

Planned legal compensation: 600 €

Was your flight between Ministro Pistarini International Airport (EZE) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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KLM Royal Dutch Airlines passengers Buenos Aires-Paris: what to do to file a claim

The flight EZE → CDG by KLM Royal Dutch Airlines suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

Seize this entitlement: the KLM Royal Dutch Airlines flight Buenos Aires → Paris (11 101 km) entitles you to 600€ compensation under EU regulation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ministro Pistarini International Airport (EZE)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 11 101 km (~13h53)
  • Applicable compensation: 600 €

Good to know? Even if KLM Royal Dutch Airlines is a airline based outside the EU, if the flight takes off from Ministro Pistarini International Airport, CE 261 applies in full.

How to know if the flight KLM Royal Dutch Airlines Buenos Aires - Paris is eligible?

Three criteria are required to establish your right to 600€: {delay exceeds 3h at Paris|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|KLM Royal Dutch Airlines is responsible for|the fault lies with} KLM Royal Dutch Airlines.

What many don't know: you have several years to submit your request against KLM Royal Dutch Airlines for the Buenos Aires-Paris flight. Don't think it's too late even after several months.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Buenos Aires airport.
  • Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Buenos Aires, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your KLM Royal Dutch Airlines compensation

The principle is clear: if KLM Royal Dutch Airlines's staff stop work, it is a risk that {the airline|KLM Royal Dutch Airlines} should have anticipated. Therefore, {your compensation|the 600€} remains owed.

The key question is invariably: which staff stopped work? If {the answer is yes|it's KLM Royal Dutch Airlines's employees}, {you're entitled to 600€|compensation is owed}. If it's a third party, only care remains.

What are your rights at Buenos Aires airport in case of prolonged wait?

Once the delay exceeds the legal trigger, i.e. 4 hours for flights over 3500 km, KLM Royal Dutch Airlines is obliged to deliver the required assistance to every passenger{s} stranded at Buenos Aires.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of KLM Royal Dutch Airlines.

Steps: how to get your 600 € from KLM Royal Dutch Airlines?

It is essential to save your KLM Royal Dutch Airlines ticket and every email related to the delay at Ministro Pistarini International Airport. These documents are vital for building your case.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 600€ arrive in your bank account.

How long does it take to get the 600 € compensation?

On the EZE→CDG line, delays can differ depending on the responsiveness of KLM Royal Dutch Airlines's legal department.

The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.

What to do faced with silence or refusal from the airline?

An unjustified rejection from KLM Royal Dutch Airlines is a tactic that specialist lawyers know how to dismantle by citing the right articles of Regulation 261.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against KLM Royal Dutch Airlines is often more effective. Long-haul disputes may involve international jurisdictions, hence the value of an expert.

Help & Information

Frequently Asked Questions: Flight Buenos Aires - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled KLM Royal Dutch Airlines flight from Buenos Aires to Paris?

According to European Regulation EC 261/2004, the distance between EZE and CDG being 11 101 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from KLM Royal Dutch Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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