Flight compensation KLM Royal Dutch Airlines:
Kiev — Amsterdam

Claim and compensation for flight KLM Royal Dutch Airlines Kiev - Amsterdam

The KBP - AMS route operated by KLM Royal Dutch Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 819 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if KLM Royal Dutch Airlines is a non-EU airline, if the flight takes off from Boryspil International Airport, the European regulation applies in full.

How to know if the flight KLM Royal Dutch Airlines Kiev - Amsterdam is eligible?

Check your actual arrival time at Amsterdam. If KLM Royal Dutch Airlines made you wait more than three hours on the tarmac at Amsterdam Airport Schiphol, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kiev airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

A work stoppage of KLM Royal Dutch Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, KLM Royal Dutch Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Kiev airport in case of prolonged wait?

Don't buy your food without first asking KLM Royal Dutch Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Kiev shouldn't cost you a penny more than originally planned for your KBP-AMS trip.

Steps: how to get your 400 € from KLM Royal Dutch Airlines?

For your Kiev - Amsterdam trip, every minute counts. Note the reasons given by KLM Royal Dutch Airlines staff at the Boryspil International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from KLM Royal Dutch Airlines. An expert can reduce this time by half.

A collective action on the KLM Royal Dutch Airlines flight from Kiev can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company KLM Royal Dutch Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.