Flight compensation KLM Royal Dutch Airlines:
Nairobi — Amsterdam

Get your KLM Royal Dutch Airlines flight compensation for the route Nairobi - Amsterdam

No one likes waiting for hours at the airport. If KLM Royal Dutch Airlines did not respect its scheduled times for your Nairobi - Amsterdam flight, the law is on your side.

Directive 261/2004 is clear: for 6 677 km of flight, the company KLM Royal Dutch Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight KLM Royal Dutch Airlines Nairobi - Amsterdam is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Amsterdam Airport Schiphol airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, KLM Royal Dutch Airlines owes you 600 €.

Keeping your travel documents for the KLM Royal Dutch Airlines NBO-AMS flight is crucial to prove that you were present at boarding at Nairobi.

What are the conditions for KLM Royal Dutch Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nairobi airport.
• Airline responsibility: The problem must be attributable to KLM Royal Dutch Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your KLM Royal Dutch Airlines compensation

When a social movement disrupts your itinerary to Amsterdam Airport Schiphol, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Nairobi airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Jomo Kenyatta International Airport, KLM Royal Dutch Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Jomo Kenyatta International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from KLM Royal Dutch Airlines?

The formal notice letter and the collection of evidence of delay at Amsterdam Airport Schiphol airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual KLM Royal Dutch Airlines flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like KLM Royal Dutch Airlines to validate a complex file often varies between four and twelve weeks.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and KLM Royal Dutch Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by KLM Royal Dutch Airlines is often a maneuver to encourage the traveler to abandon their 600 €.

For your 600 €, don't compromise with KLM Royal Dutch Airlines without the opinion of a professional who knows the real value of your prejudice at Nairobi.