Disrupted flight (EC 261/2004)

Flight compensation LAN Airlines:
Madrid — Lima

Planned legal compensation: 600 €

Was your flight between Madrid Barajas International Airport (MAD) and Lima (LIM) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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LAN Airlines flight Madrid → Lima: guide on a refund

Were you affected by problems on your flight from Madrid to Lima with LAN Airlines? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

Thanks to Directive CE 261, passengers suffering from disruptions on a 9 526 km route can demand a statutory compensation from {the carrier|LAN Airlines}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Lima (LIM)
  • Flight distance: 9 526 km (~11h54)
  • Applicable compensation: 600 €

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight LAN Airlines Madrid - Lima is eligible?

For an LAN Airlines flight from Madrid to Lima, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 600€ payout}.

The 600€ fixed payout is owed for each traveller. For a couple: every passenger can claim {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for LAN Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lima.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to LAN Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your LAN Airlines compensation

When a strike impacts your route to Lima, {the airline|LAN Airlines} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.

Question LAN Airlines's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 600€}.

What are your rights at Madrid airport in case of prolonged wait?

On top of the {financial compensation|600€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Madrid Barajas International Airport, LAN Airlines must provide you at no cost with food and drinks proportionate to the delay.

If you already paid for meals at Madrid Barajas International Airport due to LAN Airlines's fault, collect every receipt. You are entitled to refund of every euro spent on top of the 600€ indemnity.

Steps: how to get your 600 € from LAN Airlines?

Asserting your rights against LAN Airlines demands tenacity. Silence or template replies are common tactics.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against LAN Airlines's lawyers.

How long does it take to get the 600 € compensation?

The facts speak clearly: on average, a passenger without assistance takes over 120 days to recover their 600€ from LAN Airlines. With an expert, this drops to 4 to 8 weeks.

Obtaining 600€ has never been easier thanks to digital tools between recovery services and LAN Airlines's records.

What to do faced with silence or refusal from the airline?

The first refusal from LAN Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

Don't let LAN Airlines to keep the {money|600€} that is rightfully yours. Every day that passes doing nothing is time gained for {the airline|LAN Airlines} and a missed opportunity for your finances.

Help & Information

Frequently Asked Questions: Flight Madrid - Lima

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled LAN Airlines flight from Madrid to Lima?

According to European Regulation EC 261/2004, the distance between MAD and LIM being 9 526 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from LAN Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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