Disrupted flight (EC 261/2004)

Flight compensation LOT Polish Airlines:
Geneva — Warsaw

Planned legal compensation: 250 €

Was your flight between Geneva Cointrin International Airport (GVA) and Warsaw Chopin Airport (WAW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: LOT Polish Airlines flight between Geneva and Warsaw

If your trip departing from Geneva Cointrin International Airport and arriving at Warsaw Chopin Airport operated by LOT Polish Airlines was disrupted, you are not alone against the airline.

By taking off from Geneva Cointrin International Airport, you are protected by the EU's legal framework. The distance of 1 261 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Geneva Cointrin International Airport (GVA)
  • Arrival airport: Warsaw Chopin Airport (WAW)
  • Flight distance: 1 261 km (~1h35)
  • Applicable compensation: 250 €

This is not a commercial gesture from LOT Polish Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight LOT Polish Airlines Geneva - Warsaw is eligible?

Don't confuse ticket refund and legal compensation! Even if LOT Polish Airlines offers you a voucher for your Geneva - Warsaw flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 1 261 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for LOT Polish Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Warsaw.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Geneva airport.
  • Airline responsibility: The problem must be attributable to LOT Polish Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Geneva, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your LOT Polish Airlines compensation

A work stoppage of LOT Polish Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Geneva Cointrin International Airport or European air traffic control is an external cause over which LOT Polish Airlines has no control.

What are your rights at Geneva airport in case of prolonged wait?

Don't buy your food without first asking LOT Polish Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Geneva shouldn't cost you a penny more than originally planned for your GVA-WAW trip.

Steps: how to get your 250 € from LOT Polish Airlines?

For your Geneva - Warsaw trip, every minute counts. Note the reasons given by LOT Polish Airlines staff at the Geneva Cointrin International Airport counter during the incident.

By entrusting your case regarding flight GVA-WAW to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like LOT Polish Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the LOT Polish Airlines flight from Geneva can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company LOT Polish Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Geneva - Warsaw

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled LOT Polish Airlines flight from Geneva to Warsaw?

According to European Regulation EC 261/2004, the distance between GVA and WAW being 1 261 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from LOT Polish Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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