Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Beirut — Frankfurt

Planned legal compensation: 400 €

Was your flight between Beirut Rafic Hariri International Airport (BEY) and Frankfurt am Main International Airport (FRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Lufthansa Cargo on the Beirut (BEY) - Frankfurt (FRA) line

Have you experienced a major inconvenience during your trip between Beirut and Frankfurt with Lufthansa Cargo? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 2 838 km of flight, the company Lufthansa Cargo is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Beirut Rafic Hariri International Airport (BEY)
  • Arrival airport: Frankfurt am Main International Airport (FRA)
  • Flight distance: 2 838 km (~3h33)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Beirut - Frankfurt is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Frankfurt am Main International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Lufthansa Cargo owes you 400 €.

Keeping your travel documents for the Lufthansa Cargo BEY-FRA flight is crucial to prove that you were present at boarding at Beirut.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Beirut airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Beirut, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

When a social movement disrupts your itinerary to Frankfurt am Main International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Beirut airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Beirut.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Beirut Rafic Hariri International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 400 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 400 € compensation?

On the BEY-FRA line, delays can vary according to the reactivity of Lufthansa Cargo's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Lufthansa Cargo should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Beirut Rafic Hariri International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Beirut - Frankfurt

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Beirut to Frankfurt?

According to European Regulation EC 261/2004, the distance between BEY and FRA being 2 838 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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