Flight compensation Lufthansa Cargo:
Berlin — Munich

Refund and compensation Lufthansa Cargo: route Berlin to Munich

The TXL - MUC route operated by Lufthansa Cargo experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Berlin-Tegel International Airport, you are protected by the EU's legal framework. The distance of 480 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Lufthansa Cargo is a non-EU airline, if the flight takes off from Berlin-Tegel International Airport, the European regulation applies in full.

How to know if the flight Lufthansa Cargo Berlin - Munich is eligible?

Check your actual arrival time at Munich. If Lufthansa Cargo made you wait more than three hours on the tarmac at Munich International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Berlin, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

When a social movement disrupts your itinerary to Munich International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Berlin - Munich flight.

What are your rights at Berlin airport in case of prolonged wait?

If Berlin-Tegel International Airport airport becomes your temporary residence because of Lufthansa Cargo, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Berlin remains valid. The hotel is due if Lufthansa Cargo offsets your flight by one night.

Steps: how to get your 250 € from Lufthansa Cargo?

Starting a procedure against Lufthansa Cargo for a flight from Berlin to Munich can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight TXL-MUC to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Lufthansa Cargo to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Berlin - Munich section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Lufthansa Cargo is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Berlin-Tegel International Airport airport to prove their faults.