Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Bogota — Frankfurt

Planned legal compensation: 600 €

Was your flight between El Dorado International Airport (BOG) and Frankfurt am Main International Airport (FRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Lufthansa Cargo

Check my flight Lufthansa Cargo

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Legal right to compensation: Lufthansa Cargo flight between Bogota and Frankfurt

Your claim for compensation for the Lufthansa Cargo flight from Bogota to Frankfurt deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 9 087 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: El Dorado International Airport (BOG)
  • Arrival airport: Frankfurt am Main International Airport (FRA)
  • Flight distance: 9 087 km (~11h22)
  • Applicable compensation: 600 €

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Bogota - Frankfurt is eligible?

Check your actual arrival time at Frankfurt. If Lufthansa Cargo made you wait more than three hours on the tarmac at Frankfurt am Main International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Bogota, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bogota airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bogota, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Bogota, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Bogota airport in case of prolonged wait?

Don't buy your food without first asking Lufthansa Cargo for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to El Dorado International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Lufthansa Cargo?

Starting a procedure against Lufthansa Cargo for a flight from Bogota to Frankfurt can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Lufthansa Cargo flight from Bogota can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Bogota - Frankfurt

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Bogota to Frankfurt?

According to European Regulation EC 261/2004, the distance between BOG and FRA being 9 087 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant