Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Chicago — Munich

Planned legal compensation: 600 €

Was your flight between Chicago O'Hare International Airport (ORD) and Munich International Airport (MUC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Lufthansa Cargo

Check my flight Lufthansa Cargo

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Lufthansa Cargo flight compensation for the route Chicago - Munich

From Chicago O'Hare International Airport airport, your departure with Lufthansa Cargo to Munich didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 7 270 km of flight, the company Lufthansa Cargo is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Chicago O'Hare International Airport (ORD)
  • Arrival airport: Munich International Airport (MUC)
  • Flight distance: 7 270 km (~9h05)
  • Applicable compensation: 600 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Chicago - Munich is eligible?

The compensation for flight ORD-MUC is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Lufthansa Cargo sold more seats than planned and you stay on the tarmac at Chicago O'Hare International Airport, the 600 € compensation is automatic.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Munich.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Chicago airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Chicago, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Lufthansa Cargo staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Chicago - Munich flight.

What are your rights at Chicago airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Chicago O'Hare International Airport, Lufthansa Cargo must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Chicago O'Hare International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Munich International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Lufthansa Cargo website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Lufthansa Cargo to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Lufthansa Cargo should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Chicago O'Hare International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Chicago - Munich

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Chicago to Munich?

According to European Regulation EC 261/2004, the distance between ORD and MUC being 7 270 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant