Flight compensation Lufthansa Cargo:
Copenhagen — Munich

Refund and compensation Lufthansa Cargo: route Copenhagen to Munich

If your trip departing from Copenhagen Kastrup Airport and arriving at Munich International Airport operated by Lufthansa Cargo was disrupted, you are not alone against the airline.

By taking off from Copenhagen Kastrup Airport, you are protected by the EU's legal framework. The distance of 810 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Copenhagen - Munich is eligible?

To determine if your trip between Copenhagen and Munich entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Copenhagen, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Copenhagen airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Copenhagen, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Copenhagen airport in case of prolonged wait?

If Copenhagen Kastrup Airport airport becomes your temporary residence because of Lufthansa Cargo, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Copenhagen remains valid. The hotel is due if Lufthansa Cargo offsets your flight by one night.

Steps: how to get your 250 € from Lufthansa Cargo?

Starting a procedure against Lufthansa Cargo for a flight from Copenhagen to Munich can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight CPH-MUC to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Copenhagen to Munich International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.