Flight compensation Lufthansa Cargo:
Frankfurt — Bergen

How to be compensated by Lufthansa Cargo on the Frankfurt (FRA) - Bergen (BGO) line

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Frankfurt - Bergen flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 160 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Frankfurt - Bergen is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Bergen Airport, Flesland airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Lufthansa Cargo owes you 250 €.

Keeping your travel documents for the Lufthansa Cargo FRA-BGO flight is crucial to prove that you were present at boarding at Frankfurt.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bergen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Frankfurt - Bergen trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Frankfurt am Main International Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.

What are your rights at Frankfurt airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Frankfurt.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Frankfurt am Main International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Lufthansa Cargo flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Lufthansa Cargo will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.