Flight compensation Lufthansa Cargo:
Frankfurt — Chicago

Legal right to compensation: Lufthansa Cargo flight between Frankfurt and Chicago

Your claim for compensation for the Lufthansa Cargo flight from Frankfurt to Chicago deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Frankfurt and Chicago (6 971 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Lufthansa Cargo is a non-EU airline, if the flight takes off from Frankfurt am Main International Airport, the European regulation applies in full.

How to know if the flight Lufthansa Cargo Frankfurt - Chicago is eligible?

To determine if your trip between Frankfurt and Chicago entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Frankfurt, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Chicago.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Frankfurt - Chicago trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

Even if 600 € is not payable due to an external strike at Frankfurt, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Frankfurt airport in case of prolonged wait?

Don't buy your food without first asking Lufthansa Cargo for coupons. If you do, keep your receipts carefully.

Your forced stay at Frankfurt shouldn't cost you a penny more than originally planned for your FRA-ORD trip.

Steps: how to get your 600 € from Lufthansa Cargo?

For your Frankfurt - Chicago trip, every minute counts. Note the reasons given by Lufthansa Cargo staff at the Frankfurt am Main International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Frankfurt to Chicago O'Hare International Airport can drag on if you don't follow up.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Frankfurt - Chicago line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.