Flight compensation Lufthansa Cargo:
Frankfurt — Kuwait

How to be compensated by Lufthansa Cargo on the Frankfurt (FRA) - Kuwait (KWI) line

From Frankfurt am Main International Airport airport, your departure with Lufthansa Cargo to Kuwait didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 4 021 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Lufthansa Cargo Frankfurt - Kuwait is eligible?

For an Lufthansa Cargo flight from Frankfurt to Kuwait, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

Keeping your travel documents for the Lufthansa Cargo FRA-KWI flight is crucial to prove that you were present at boarding at Frankfurt.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kuwait.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Frankfurt, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Frankfurt airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Frankfurt.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Frankfurt am Main International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 600 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

A collective action on the Lufthansa Cargo flight from Frankfurt can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Frankfurt - Kuwait line.

In the last instance, it is the summons to court that often unlocks the payment. The company Lufthansa Cargo will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.