Flight compensation Lufthansa Cargo:
Frankfurt — Mumbai

Refund and compensation Lufthansa Cargo: route Frankfurt to Mumbai

If your trip departing from Frankfurt am Main International Airport and arriving at Chhatrapati Shivaji International Airport operated by Lufthansa Cargo was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 6 569 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Frankfurt - Mumbai is eligible?

Check your actual arrival time at Mumbai. If Lufthansa Cargo made you wait more than three hours on the tarmac at Chhatrapati Shivaji International Airport, your claim is legitimate.

Also note that the distance of 6 569 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Mumbai.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Frankfurt airport in case of prolonged wait?

Don't buy your food without first asking Lufthansa Cargo for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Frankfurt remains valid. The hotel is due if Lufthansa Cargo offsets your flight by one night.

Steps: how to get your 600 € from Lufthansa Cargo?

It is strongly recommended to keep your Lufthansa Cargo boarding pass and any communication relating to the delay suffered at Frankfurt am Main International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight FRA-BOM to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Lufthansa Cargo will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.