Flight compensation Lufthansa Cargo:
Frankfurt — Seattle

Procedure: Lufthansa Cargo flight compensation from Frankfurt to Seattle

From Frankfurt am Main International Airport airport, your departure with Lufthansa Cargo to Seattle didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 8 197 km of flight, the company Lufthansa Cargo is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Frankfurt - Seattle is eligible?

The compensation for flight FRA-SEA is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Lufthansa Cargo FRA-SEA flight is crucial to prove that you were present at boarding at Frankfurt.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Seattle.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Frankfurt - Seattle trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Frankfurt airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Frankfurt am Main International Airport, Lufthansa Cargo must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Frankfurt am Main International Airport terminal is also included in the legal package due by Lufthansa Cargo.

Steps: how to get your 600 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Seattle Tacoma International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Lufthansa Cargo will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.