Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Frankfurt — Stuttgart

Planned legal compensation: 250 €

Was your flight between Frankfurt am Main International Airport (FRA) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Lufthansa Cargo Frankfurt - Stuttgart

If your trip departing from Frankfurt am Main International Airport and arriving at Stuttgart Airport operated by Lufthansa Cargo was disrupted, you are not alone against the airline.

Given the route between Frankfurt and Stuttgart (157 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Frankfurt am Main International Airport (FRA)
  • Arrival airport: Stuttgart Airport (STR)
  • Flight distance: 157 km (~0h12)
  • Applicable compensation: 250 €

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Frankfurt - Stuttgart is eligible?

Check your actual arrival time at Stuttgart. If Lufthansa Cargo made you wait more than three hours on the tarmac at Stuttgart Airport, your claim is legitimate.

Also note that the distance of 157 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Frankfurt airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Frankfurt, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Frankfurt, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Frankfurt airport in case of prolonged wait?

If Frankfurt am Main International Airport airport becomes your temporary residence because of Lufthansa Cargo, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Frankfurt remains valid. The hotel is due if Lufthansa Cargo offsets your flight by one night.

Steps: how to get your 250 € from Lufthansa Cargo?

For your Frankfurt - Stuttgart trip, every minute counts. Note the reasons given by Lufthansa Cargo staff at the Frankfurt am Main International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Frankfurt - Stuttgart

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Frankfurt to Stuttgart?

According to European Regulation EC 261/2004, the distance between FRA and STR being 157 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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