Flight compensation Lufthansa Cargo:
Lisbon — Munich

Refund and compensation Lufthansa Cargo: route Lisbon to Munich

If your trip departing from Lisbon Portela Airport and arriving at Munich International Airport operated by Lufthansa Cargo was disrupted, you are not alone against the airline.

Given the route between Lisbon and Munich (1 984 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Lisbon - Munich is eligible?

Check your actual arrival time at Munich. If Lufthansa Cargo made you wait more than three hours on the tarmac at Munich International Airport, your claim is legitimate.

Also note that the distance of 1 984 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Lisbon airport in case of prolonged wait?

If Lisbon Portela Airport airport becomes your temporary residence because of Lufthansa Cargo, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lisbon Portela Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Lufthansa Cargo?

For your Lisbon - Munich trip, every minute counts. Note the reasons given by Lufthansa Cargo staff at the Lisbon Portela Airport counter during the incident.

By entrusting your case regarding flight LIS-MUC to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Lisbon to Munich International Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Lisbon - Munich line.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.