Flight compensation Lufthansa Cargo:
Minsk 2 — Frankfurt

Legal right to compensation: Lufthansa Cargo flight between Minsk 2 and Frankfurt

Your claim for compensation for the Lufthansa Cargo flight from Minsk 2 to Frankfurt deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Minsk 2 and Frankfurt (1 395 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Lufthansa Cargo is a non-EU airline, if the flight takes off from Minsk International Airport, the European regulation applies in full.

How to know if the flight Lufthansa Cargo Minsk 2 - Frankfurt is eligible?

Check your actual arrival time at Frankfurt. If Lufthansa Cargo made you wait more than three hours on the tarmac at Frankfurt am Main International Airport, your claim is legitimate.

Also note that the distance of 1 395 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Minsk 2 airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

When a social movement disrupts your itinerary to Frankfurt am Main International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Minsk International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Minsk 2 airport in case of prolonged wait?

If Minsk International Airport airport becomes your temporary residence because of Lufthansa Cargo, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Minsk International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Lufthansa Cargo?

It is strongly recommended to keep your Lufthansa Cargo boarding pass and any communication relating to the delay suffered at Minsk International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight MSQ-FRA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Lufthansa Cargo to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Minsk 2 - Frankfurt section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Lufthansa Cargo is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Minsk International Airport airport to prove their faults.