Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Montreal — Geneva

Planned legal compensation: 600 €

Was your flight between Montreal / Pierre Elliott Trudeau International Airport (YUL) and Geneva Cointrin International Airport (GVA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Lufthansa Cargo Montreal - Geneva

Your claim for compensation for the Lufthansa Cargo flight from Montreal to Geneva deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Montreal and Geneva (5 905 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Montreal / Pierre Elliott Trudeau International Airport (YUL)
  • Arrival airport: Geneva Cointrin International Airport (GVA)
  • Flight distance: 5 905 km (~7h23)
  • Applicable compensation: 600 €

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Montreal - Geneva is eligible?

Don't confuse ticket refund and legal compensation! Even if Lufthansa Cargo offers you a voucher for your Montreal - Geneva flight, you can still claim the 600 euros cash provided by law.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Geneva.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Montreal airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Montreal, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Montreal, assistance (meals/hotel) remains mandatory for Lufthansa Cargo.

What are your rights at Montreal airport in case of prolonged wait?

During these long hours of waiting in the Montreal / Pierre Elliott Trudeau International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Montreal / Pierre Elliott Trudeau International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Lufthansa Cargo?

It is strongly recommended to keep your Lufthansa Cargo boarding pass and any communication relating to the delay suffered at Montreal / Pierre Elliott Trudeau International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Montreal - Geneva

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Montreal to Geneva?

According to European Regulation EC 261/2004, the distance between YUL and GVA being 5 905 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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