Flight compensation Lufthansa Cargo:
Mumbai — Munich

How to be compensated by Lufthansa Cargo on the Mumbai (BOM) - Munich (MUC) line

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Mumbai - Munich flight, the law is on your side.

Fortunately, for this specific route with a distance of 6 312 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Mumbai - Munich is eligible?

The compensation for flight BOM-MUC is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Lufthansa Cargo BOM-MUC flight is crucial to prove that you were present at boarding at Mumbai.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Mumbai airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Mumbai - Munich trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Mumbai airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Mumbai.

Some passengers are unaware that transportation between the hotel and Chhatrapati Shivaji International Airport terminal is also included in the legal package due by Lufthansa Cargo.

Steps: how to get your 600 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Lufthansa Cargo website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.